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How to help your clients make confident decisions through uncertainty

Rachel Schofield
Former BBC Journalist & Certified Career Coach

Your clients often get stuck between options, second-guessing themselves or waiting for the “perfect” decision.

They know something needs to change, but the uncertainty of career transition makes it hard to move forward with confidence.

Fortunately, there are proven, repeatable techniques you can bring straight into your coaching sessions to help clients cut through that uncertainty.

In this practical Masterclass, Rachel Schofield will show you how to help clients make confident decisions — big and small — at every stage of their career transition.

Thursday 24th September 2026
1pm - 2pm UK time, £95

This masterclass includes:

  • 1 hour live online session
  • Recording of the masterclass

This Masterclass is for you if…

  • Your clients struggle with the lack of clarity and uncertainty that comes with career change and shifting goals
  • They get stuck overthinking options, second-guessing themselves, or waiting for the “perfect” decision
  • You want structured, repeatable approaches to decision-making, risk assessment, and prioritisation you can bring straight into your sessions
  • You’d like to understand the brain’s bias toward certainty and threat-avoidance — and how to help clients work with it, not against it
  • Your clients need to stretch their tolerance for risk and uncertainty so they can move forward with more confidence and less stress

You'll leave the Masterclass with…

  • Proven principles from decision engineering and behavioural science you can use in your very next coaching session
  • Techniques to help clients uncover their attitude to risk and understand how their brain responds to uncertainty
  • A clear, repeatable framework you can teach clients to build lasting decision-making confidence
  • Ready-to-use exercises for guiding clients through both high-stakes career choices and everyday decisions with greater ease

Your Masterclass will be led by

Rachel Schofield

Rachel Schofield

Former BBC Journalist & Certified Career Coach

Rachel Schofield spent nearly 20 years as a BBC journalist and news presenter — including on the BBC’s flagship 24-hour News Channel — before retraining as an ICF-accredited career coach.

She is the author of The Career Change Guide: Five Steps to Finding Your Dream Job, a Firework licensed coach, and a sought-after speaker known for turning research and complexity into clear, practical guidance clients can use immediately.

 

How to help your clients make confident decisions through uncertainty

Your clients often get stuck between options, second-guessing themselves or waiting for the “perfect” decision.

They know something needs to change, but the uncertainty of career transition makes it hard to move forward with confidence.

Fortunately, there are proven, repeatable techniques you can bring straight into your coaching sessions to help clients cut through that uncertainty.

In this practical Masterclass, Rachel Schofield will show you how to help clients make confident decisions — big and small — at every stage of their career transition.

Thursday 24th September 2026
1pm - 2pm UK time, £95

This masterclass includes:

  • 1 hour live online session
  • Recording of the masterclass
Questions?

How is the Masterclass delivered?

The Masterclass will take place on Zoom Meeting. In order to get the most out of the masterclass, you'll need an internet-connected computer / laptop, tablet or mobile device with a microphone and camera.

What’s the format of the Masterclass?

Typically our Masterclasses are a mix of instruction from our expert speaker, some breakout discussion in small groups and an interactive Q&A session.

I’m not free on the day / at the time of the Masterclass. Can I still take part?

Yes. Access to the Masterclass recording is provided to all registrants afterwards, so you can watch this later if you're not able to join live. 

Will you be sharing a recording of the Masterclass?

Yes, we will be sharing a recording of the session with those who register. If you can't join the Masterclass live, or you miss part of it, you can watch the recording afterwards – however, any content shared in breakout rooms is not included in the recording.

Will I be able to ask questions to the speakers?

Yes, there will be time throughout the session and towards the end to ask questions.

What equipment will I need to take part?

You'll need an internet-connected computer / laptop, tablet or mobile device with sound.

What will I need to prepare ahead of the Masterclass?

No preparation is required. 

Do I need to be a coach to take part in the Masterclass?

Yes, though it’s fine if you’re right at the start of your coaching journey. Some basic knowledge of coaching skills will be important.

I’m already a Firework licensed career coach. Will I learn anything new in the Masterclass?

Yes. The content of this Masterclass is not part of the Firework Programme.

Is there a reduced rate for Firework-licensed coaches?

Yes. If you are a Firework-licensed coach, you should have received an email with a discount code. If you haven’t please contact us on [email protected].